Back Care Program

We are committed to providing you with an exceptional shopping experience. Please review our shipping policy below.

Free Shipping

We are pleased to offer FREE shipping on all orders. Due to current tariffs and enhanced product security measures, processing and delivery times may be longer than usual.

Order Processing (Handling Time)

Orders are typically processed within 10–12 business days before shipment. This processing period allows us to carefully prepare, inspect, and ensure the quality of your order.

Shipping & Delivery

Once your order has been processed and shipped, please allow an additional 10–12 business days for delivery. Delivery times may vary depending on your location and local carrier conditions.

Order Tracking

As soon as your order has been shipped, you will receive a shipping confirmation email containing your tracking number so you can monitor your shipment.

At Reventuro, we take great pride in our premium handmade leather shoes, crafted to order
with meticulous attention to detail. Each pair is designed to reflect our commitment to quality
and craftsmanship. Please review our return and refund policy carefully:
Returns:
We understand that sometimes things may not go as expected. However, returns or refunds are
only accepted under the following circumstances if the product arrives damaged or if the
incorrect item is delivered. We encourage you to thoroughly inspect your order upon receipt.
Sizing:
To ensure a perfect fit, please verify your shoe size before placing an order. Unfortunately, we
cannot accept returns or exchanges for size changes or a change of mind. If you need assistance
with sizing, feel free to contact us.
Color Disclaimer:
Please note that the color of the shoes may vary slightly from the images shown on our website.
Such variations do not qualify for a return or refund.
Damage Reporting:
In the rare event that your shoes arrive damaged, please notify us as soon as possible. Contact
us at support@reventuro.com within 48 hours of delivery, providing detailed photos of the
damage. This will help us resolve the issue promptly.
Return Period:
If a return is approved due to damage or incorrect delivery, the return process must be initiated
within 30 days of receiving your order. While we do not charge a restocking fee, the cost of
return shipping will be the responsibility of the customer.
Refunds:
Once we receive and inspect your return, we’ll notify you of the approval or rejection of your
refund. If approved, your refund will be processed back to your original payment method within
10 business days. Please be aware that it may take additional time for your bank or credit card
company to process and post the refund. If more than 15 business days have passed since your
return was approved, please contact us at support@reventuro.com
Thank you for choosing Reventuro. We appreciate you’re understanding and support as we
continue to provide exceptional, handcrafted footwear made just for you.